Shipping policy
Shipping, delivery and payment
We ship our products with DHL to the delivery address of your choice.
Our products can only be delivered to addresses in the following countries: Austria, Belgium, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, United Kingdom
Due to the parcel size of the DaffyBoards, shipments to Packstations cannot always be carried out! If the largest parcel compartment of the Packstation is already occupied, the parcel will be held ready for collection at the DHL parcel center.
Please therefore give preference to delivery to a delivery address.
Delivery times
We will deliver your order in Germany within 3 to 5 working days. Orders outside Germany will be delivered within 5 to 10 working days.
Delivery to Switzerland: We have a distribution partner for Switzerland. From now on, please order your board directly from https://www.hillaundkiki.ch/daffyboards/
We no longer accept orders with a delivery address in Switzerland in our store.
Shipping costs
We deliver free of shipping costs within Germany! Shipping costs vary within and outside the EU.
Returns (subject to a charge)
You don't like your DaffyBoard? No problem!
You can return our products for a fee within 31 days without giving a reason. The prerequisite for this is that it is undamaged and shows no signs of use.
In this case, you are free to choose the shipping service and the shipping costs to be borne by you will vary accordingly.
In this case, you are free to choose the shipping service and the shipping costs to be borne by you will vary accordingly.
Return address:
Askay 24
Dieselstraße 9
57439 Attendorn
As soon as we have received your package and the product is undamaged, we will refund you the amount using the same means of payment as your order.