Cancellation policy

Consumers have a fourteen-day right of withdrawal.

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must inform us (Daffy Boards, Dieselstr. 9 , 57439 Attendorn , Germany, mail@daffy-boards.de, phone: 004915143207772) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. For this purpose, you can use the enclosed model withdrawal form, which is, however, not mandatory. You can also fill out and submit the model withdrawal form or another clear declaration electronically on our website https://www.daffy-boards.de/de/. If you make use of this option, we will send you confirmation of receipt of such revocation without delay (e.g. by e-mail).

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us).We will reimburse you immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the direct cost of returning the goods. You must pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

Shipping, delivery and payment We ship our products with DHL to the delivery address of your choice. Delivery of our items can only be made to addresses in the following countries: Austria, Belgium, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, United Kingdom. Due to the parcel size of the DaffyBoards, shipments to Packstations cannot always be carried out! If the largest parcel compartment of the Packstation is already occupied, the parcel will be held ready for pickup at the DHL Parcel Center. Therefore, please prefer to use the delivery to a delivery address. Delivery times We will deliver your order in Germany within 3 to 5 business days. Orders outside Germany will be delivered in 5 to 10 business days. Delivery to Switzerland: We have a distribution partner for Switzerland. From now on please order your board directly at https://www.hillaundkiki.ch/daffyboards/. In our store, we no longer accept orders with delivery address in Switzerland. Shipping costs We deliver within Germany free of shipping costs! Within and outside the EU the costs for shipping vary. Return (liable to pay costs) You do not like your DaffyBoard? No problem! Within 14 days you can return our products without giving any reason. Prerequisite is that it is undamaged and shows no signs of use. In this case, you can freely choose the shipping service, accordingly, the shipping costs to be borne by you differ. In this case, you can freely choose the shipping service, accordingly, the shipping costs to be borne by you differ. Return address: DaffyBoards Diesel Street 9 57439 Attendorn As soon as we have received your package and the product is undamaged, we will refund you the amount with the same payment method of your order.