Shipping, delivery and payment
We ship our products with DHL to the delivery address of your choice.
Delivery of our items can only be made to addresses in the following countries: Austria, Belgium, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, United Kingdom.
Due to the parcel size of the DaffyBoards, shipments to Packstations cannot always be carried out! If the largest parcel compartment of the Packstation is already occupied, the parcel will be held ready for pickup at the DHL Parcel Center.
Therefore, please prefer to use the delivery to a delivery address.
We will deliver your order in Germany within 3 to 5 business days. Orders outside Germany will be delivered in 5 to 10 business days.
Delivery to Switzerland: We have a distribution partner for Switzerland. From now on please order your board directly at https://www.hillaundkiki.ch/daffyboards/.
In our store we do not accept orders with delivery address to Switzerland anymore.
We deliver within Germany free of shipping costs! Within and outside the EU the costs for shipping vary.
Return (liable to pay costs)You do not like your DaffyBoard? No problem!
If you ordered between November 25, 2021 and December 24, 2021, you can return your board at no charge until Jan. 15, 2023 without giving a reason. Otherwise our normal return period of 14 days applies, please check your order date before returning. Prerequisite is that it is undamaged and shows no signs of use.
In this case, you can freely choose the shipping service, accordingly, the shipping costs to be borne by you differ.
Diesel street 9
As soon as we have received your package and the product is undamaged, we will refund you the amount with the same payment method of your order.